Privacy Policy

Welcome to the Behn® Client Transfer Solution ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Includes name, email address, and contact details when provided for account registration and communication.
  • System Data: To ensure optimal performance, we monitor operational data, including fault diagnostics, usage patterns, and performance metrics.
  • Cookies & Tracking Technologies: We may use cookies and similar technologies to enhance user experience and system analytics.

2. How We Use Your Information

We use collected data for the following purposes:

  • To provide and maintain the Behn® Client Transfer Solution.
  • To monitor and improve system performance, diagnose faults, and enhance reliability.
  • To communicate updates, service notifications, and technical support.
  • To comply with legal obligations and enforce our terms of use.

3. Web-Enabled System Monitoring

The Behn® Client Transfer Solution is web-enabled, allowing us to monitor system performance and detect faults remotely. This ensures efficiency and proactive resolution of potential issues. Data related to system operations is collected automatically for diagnostic purposes.

4. Data Security

We implement appropriate security measures to protect your data from unauthorised access, alteration, or disclosure. While we strive to safeguard your information, no method of transmission over the internet is entirely secure.

5. Sharing of Information

We do not sell or rent personal data. However, we may share information with:

  • Authorised personnel for system maintenance and fault diagnosis.
  • Legal authorities if required by law or for security purposes.

6. Your Rights & Choices

You may request access, correction, or deletion of your personal data. To do so, please contact us at info@behn.com.au. You may also manage cookies and tracking preferences via browser settings.

7. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website, and continued use of our services implies acceptance of the updated policy.

8. Contact Us

For any questions or concerns regarding this Privacy Policy, please reach out to us at info@behn.com.au